Shipping policy


It's important to start by clarifying to customers that your order processing times are separate from the shipping times they see at checkout. 

All art prints, garments, and other merchandise are processed within 3 - 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Original artworks are processed within 3 - 10 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. This extended processing time is to allow for proper art handling and packaging to ensure the artwork will be delivered in excellent condition. For all original artwork inquiries, contact irene@irenewilde.art.

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

For simple flat rate shipping: We offer Free shipping to orders up to 8 oz. We offer $2.00 shipping to orders up to 13oz. All other orders are calculated based off weight and carrier. 

Original artwork shipping:  For all shipments of original artworks, the estimated shipping cost is done on a case-by-case basis. All original artwork inquires, email irene@irenewilde.art 

Shipping option

Estimated delivery time

Price

Up to 8 oz within the United States (Domestically)

5 - 8 business days 

Free
Up to 13 oz within the United States (Domestically)

5 - 8 business days 

$2.00

Above 13 oz within the United States (Domestically) 5 - 8 business days  Varies


Local delivery

Local delivery is only offered for orders of original artwork and/or orders that exceed $75.00 worth of products. 

Local delivery is only available within Seattle, WA and/or King County. 

Deliveries are made from 9am - 5 pm on Saturday, Sunday, and Monday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival. 

Delivery fees depend on recipient location and the cost of packaging the item(s). Contact irene@irenwilde.art or call 1 (812) 229 1153 for more information. 

In-store pickup

In-store pickup is only offered for original artworks. This does not include any reproductions, prints, images, garments, and/or other merchandise that may have an image similar to the original art. 

You can skip the shipping fees with free local pickup at 414 10th Ave Seattle, WA 98122 for original artworks only. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 3 - 10 business days. We will send you an email when your order is ready along with instructions. 

Our in-store pickup hours are 9am - 5pm on Saturday, Sunday, and Monday. Please have your order confirmation email with you when you come.

For more information, contact irene@irenewilde.art or call 1 (812) 229 1153. 

International Shipping

We offer international shipping through our carriers on Shopify. All shipping charges are calculated based on location and carrier. As with domestic shipping, all products excluding original artworks are processed in 3 - 5 business days. For original artwork shipping, contact irene@irenewilde.art so that we may personally find the best rate for you.

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. [Your Company] is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at support@email.com with your name and order number, and we will look into it for you.